mSupply Mobile User Guide menu


The Mobile Settings is where an user with appropriate permissions can carry out certain administration tasks including:

  • Editing the Sync URL and Sync Password for your mobile store
  • View the Realm Explorer
  • Export Data (i.e. export your database file).

To edit mobile settings, the user must have the View/Edit Preferences permission set for the mobile store on the Central server - refer Setting up admin access to the device settings.

Users with the appropriate permissions can access the mobile Settings on the bottom right of the main screen.

Clicking this button opens the Settings window.

Editing Sync URL or Sync Password

Be careful when editing this, as synchronisation will not work if the Sync URL or Sync Password do not match what is set on the primary server.

When edited, the following warning will appear:

For changes to occur, click the Save Changes button.

When prompted, re-enter your password to confirm the changes.

Export data to backup mSupply Mobile database

For support purposes, it may be necessary to recover a backup of the mSupply Mobile database from the device. Click Export Data button to generate the backup. You will get a toast notification saying Exported data file.

An admin worker will then be able to recover this backup file from Download > mSupplyMobile_data folder.



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  • en/mobile/user_guide/mobile_settings.txt
  • Last modified: 2020/07/22 00:49
  • by Mark Glover