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If you have a problem with the stock supplied and need to return something, you can do this against the Supplier Invoice.

Note: to use this feature, the preference for the supplier credit module needs to be enabled for your store.

Let's go through each step…

A list of Supplier Invoices will appear. Click on the toggle (highlighted) to select Past invoices. You can only return items against a finalised invoice.

This will open the Supplier Invoice.

If the invoice has stock which can be credited, then the button which normally allows adding of items is renamed New supplier credit and is for returning items.

Click on New supplier credit to begin.

Enter the quantity for each item you want to return. You do not need to return all items nor the whole quantity of an item.

Select a supplier credit category using the list at the top left of the screen.

Click Confirm when you are finished.

You can then see a new Supplier Credit in the supplier invoice list

Previous: Supplier Invoices | | Next: Current Stock
  • en/mobile/user_guide/supplier_invoices_returns.txt
  • Last modified: 2021/02/26 04:52
  • by Mark Glover