Commandes Internes

Les commandes internes portent plusieurs autres noms dans certains pays ou systèmes :

  • Réquisitions
  • Commandes
  • Rapports Commande

Les commandes internes sont un moyen qui permet aux utilisateurs d'adresser une commande à l'endroit d'un autre dépôt.

Voir les Commandes Internes🔗

Pour adresser une commande à un fournisseur:

  1. Allez dans le menu Approvisionnement
  2. Cliquez sur Commandes internes

Internal Order: nav

Une liste de commandes internes s'affiche à l'écran:

Internal Order: list

Vous pouvez utiliser le champs Search by comment pour filter la liste par commentaire:

Internal Order: filter by comment

Vous pouvez trier la liste à l'aide des en-têtes de colonne :

  1. Appuyez sur l'en-tête de la colonne que vous souhaitez trier. La colonne est triée par ordre croissant.
  2. Appuyez à nouveau sur l'en-tête, la colonne sera triée dans l'ordre inverse.

Créer une nouvelle commande interne🔗

Sélectionner un fournisseur🔗

  1. Cliquez sur le bouton Nouvelle Commande (dans le coin supérieur droit):

Internal Order: new order

  1. Une nouvelle fenêtre vous invitant à choisir un fournisseur s'ouvre:

Internal Order: select supplier

  1. Sélectionnez un fournisseur en cliquant sur son nom. Vous verrez une fenêtre comme celle-ci :

Internal Order: newly created order

Defining Maximum Month of Stock (Maximum MOS)🔗

Defining the Maximum MOS (Month of Stock) is critical to the calculation of the Suggested Quantity and you can change it:

  • There is an industry rule of thumb that the Maximum MOS should be set to 3 times the ordering cycle
  • The default Maximum MOS is 3.0, which is based on a monthly ordering cycle
  • If for example, the ordering cycle was every two months, then Maximum MOS should be set to 3 x 2 = 6.0
In the below example, we are setting our Maximum MOS to 3 Months.


This can be done before or after adding items to your order.

Adding a single item🔗

Tap on Add Item to add a single item to your order. A new window opens:

Internal Order: add item

First select the item you want to add to your order. Open the Stock details dropdown menu and select your item from the list. You can also type some or all of an item name (or code) to look for a specific item.

Once item is selected, you should see the following information on the window:

  • Item Code and Item Name
  • Unit: the default unit used for this item (eg. Tablet, Vial)
  • AMC: Average Monthly Consumption. How much stock your store uses each month on average (based on a configurable number of months, default is set to 3 months)
  • Suggested Quantity: how much stock mSupply suggests that your order to reach your stock target quantity
  • Order quantity: the quantity of units that you request from your supplier

You should also see the following charts:

  • Stock distribution: In this chart, you will see the following information:
    • The Target Quantity for the item. This is calculated as: Maximum MOS x AMC.
    • Your current Stock on Hand (in grey)
    • The suggested quantity calculated by mSupply
In the below example, our target quantity is 600 units which is the equivalent of 3 months of stock (3 x 200 = 600 units). Our stock on hand (in grey) is 50 so in order to reach my target, mSupply suggests to order 550 units (600 - 50).

Stock Distribution

In the below example, the target quantity is 62 units. Since we already have 250 units in stock (in grey), the suggested quantity is zero.

Stock Distribution 2

  • Consumption History (monthly): this chart shows the monthly consumption up to 12 months in the past (in grey) and the current AMC (in orange):


  • Stock Evolution: this chart shows you your stock level for the last 30 days and your projected inventory for the next 30 days. The projected stock will be updated based on your inputs in the Order quantity field:

Stock Evolution

Adding items using a master list🔗

If your organisation is using Master Lists, you can add multiple items at once using your store's master lists. It is particularly useful when you have a lot of items in your order and you don't want to add them all one by one.

  1. Tap on the Add from master list button
  2. Select a master list
  3. A dialog window opens asking you whether you want to add all of the items from this master list. Tap OK if you wish to proceed.

All the items of the master list are now listed in your order. If you had previously added single item, it will add items that are not already there.

Tap on an order line to change the Order Quantity or tap on the button Requested to Suggested button

Internal Order: add from master list

Master Lists are defined and assigned to stores at the central server level. You can only see the master lists that are visible to your store.

If you don't find the master list you are looking for and if you want to create a new one, please contact your administrator.
You can create Internal Orders from multiple master lists by repeating above actions with another master list.

Reading the Internal Order's list🔗

When you add items (using a master list or not), the item is added to the order's table. The following information is provided for each order line:

CodeCode of the item
NameName of the item
SoH (Est. remaining)How much stock currently available in your store for this store
AMCAverage Monthly Consumption: how much stock your store uses each month on average (based on a configurable number of months, defaults to 3 months)
Target StockThis is the stock you are aiming for. Calculated as: AMC x Maximum MOS
Suggested QuantityHow much stock mSupply suggests that your order. This is calculated as: AMC x Maximum MOS - SoH
RequestedThis is set to zero by default. This is the quantity of units you are ordering from your supplier.
CommentA comment for the order line. Comments will be visible to your supplier.

Using Suggested Quantities🔗

If you tap on the Use Suggested Quantities on the requisition header, mSupply will automatically copy the values in the Suggested Quantity column into the Requested Quantity column.

You can always manually edit the order quantity for each by tapping on an order line.

Use Suggested Quantities

Printing an Internal Order🔗

When viewing a specific Internal Order, simply click the Print button which is on the top right of the page. When printing, a PDF file is generated for you, which will then open in a new browser tab. This can then be printed using your browser by clicking print or using control+P (if using windows) or cmd+P keys on your keyboard (if using a mac).

Print button

This will either

  • Show a menu of possible reports for you to select from before creating a PDF. This will happen if there are more than one report defined for the Requisition report type.
  • Create a PDF immediately, if there is only one report to select from

Print menu

Sending an Internal Order🔗

To send the order to your supplier:

  1. Tap on the Confirm Sent button (bottom right corner)
  2. A dialog window opens asking you whether you are sure to want to send the order. Tap on OK to proceed
  3. Status of your order is now SENT and the order is no longer editable
Ensure that your order is correct before sending it to your supplier. Once sent, no further changes can be made to finalised orders.